Question 1

Can I book my photography session online?

Accepted Answer

You can easily view the current availability of our various services on our website. If you find an available slot that suits you, simply fill out a quick online form to request it. Although this is not a confirmed booking, we will promptly process your request and get back to you with either a confirmation or an alternative option. You will only be required to pay a deposit once your preferred date and time have been confirmed.

Question 2

How does the booking Calendar work?

Accepted Answer

The calendar page displays a monthly view, with available dates marked by a dot underneath. To view available time slots, simply click on a date and check the right side of the calendar.

Please note that we only offer two slots per day in the studio - one in the morning and one in the afternoon. The time displayed is typically the earliest starting time for the session.

When filling out the booking form, make sure to request your preferred start time for the morning or afternoon session in the notes field. After requesting a slot, we will contact you via phone or text to confirm the details and time. Rest assured, we've got you covered.

More Information:

Photoshoots and Booking Links (https://www.keithburton.com/service-categories)

Question 3

How far in advance should I book my session?

Accepted Answer

You can book online sessions with us up to 90 days in advance and reserve them up to 4 days before their scheduled date. For the best experience, please request your sessions as early as possible, as it gives us more time to prepare and make them more enjoyable for you.

Booking newborn sessions : 
Babies can be unpredictable, so to ensure we can schedule a session after your little one arrives, please provide me with your due date. I will tentatively schedule a date 5-14 days after that, but please note this is just a guideline. After the birth, please confirm your session date with me, regardless of whether the baby arrives early or late. We will adjust the schedule as needed to accommodate any changes.

Question 4

Do you work weekends?

Accepted Answer

Newborn and sitter sessions are typically scheduled on weekends, subject to availability. Adele works Monday-Friday as a driving instructor, and we both prefer to be there for these types of shoots where an extra pair of hands is needed in front of the camera. However, if you have a specific date in mind, please contact us, as we may be able to shuffle things around to accommodate a midweek session.

Keith is available on weekdays for maternity and couples shots and for older children, family groups and headshots. We occasionally work Bank Holidays as well.

Question 5

When do I pay for my session, and is there a 'session fee'?

Accepted Answer

First, request your photoshoot date on our website, and when we confirm your booking, we will take the booking fee payment. We change a £30 booking fee which is credited against your final bill.

We don't charge a separate session fee. Some studios take a session fee for the shoot and then charge for each set of prints/books/wall art that you buy. The problem with this is if you don't buy anything, you get nothing but still have to pay the session fee.

We provide customers with two or three package options that cover the cost of the photoshoot and include a minimum number of prints or digital images. This ensures that you always receive something from the shoot and have the option to upgrade to a higher package or create a customized package by ordering additional prints and products. Our approach is very flexible to accommodate your needs.

You'll need to pay for your chosen package and extras during your viewing and ordering session, but we offer payment in instalments to help you manage the cost.

More Information:

Typical package contents and costs (https://www.keithburton.com/packages)

Question 6

Do you offer payment plans?

Accepted Answer

Certainly! You can split your payment into three parts. Your initial payment will be 50% of the total amount and is required on the day of your viewing when you select the package of images/prints and products you want. The remaining 25% will be due in two equal instalments over the next two months. Please note that digital images are typically available within a week of the shoot, but prints and wall art will only be delivered after completing all three payments.

Question 7

How long are your vouchers valid for?

Accepted Answer

Typically 30 days, but check the voucher terms and conditions for any futher restrictions on use.